HP Colour laserjet M570dn freezes cancelling prints

HP Colour laserjet M570dn freezes cancelling prints

This morning my first printer repair call was in EC2, Central London, The HP colour LaserJet 500 MFP M570DN was freezing and cancelling jobs in the print queue it also froze when the customer tried to cancel a print out. Here are the steps I took to resolve this issue:

  • Reinstall software
  • Check firmware up to date on the HP website.
  • If old firmware update firmware.
  • Reset printer to factory default this can be found under the service tab.

These steps resolved the issue for me.

No Comments

Post A Comment

London Printer Repairs
4.8
Based on 26 reviews
powered by Google
Patti Taylor
Patti Taylor
08:33 16 Nov 19
Superb service. Gave advice and estimate before engineer called. Engineer came when he said he would and repaired and... cleaned machine. Communication was excellent. Highly recommended.read more
Robert Reynolds
Robert Reynolds
05:01 24 May 19
We selected Peter's services because of his great reviews -- he did not disappoint! He's efficient, knowledgeable and... friendly.We highly recommend theLondon Printer Repairs!read more
Elijah Bosisto
Elijah Bosisto
09:49 17 May 19
Punctual, professional. Would use them again. Definitely recommend them who anyone who has printer problem that needs... sorting fast.read more
Isabella Stoneman
Isabella Stoneman
06:23 07 May 19
Peter has repaired our printer twice over several years. He is knowledgeable, fair and does a good job. I would... recommend London Printer Repairs to all.read more
Jess Ayres
Jess Ayres
13:54 12 Apr 19
Byron was very friendly, professional and efficient. Our printer was fixed very fast and Byron took the time to go... through the maintenance with me. I strongly recommend London Printer Repairs.read more
See All Reviews